Info for students

We’ll contact you to arrange a time to meet with one of our team to discuss your study options and take a tour of the campus. Once you’ve been accepted into a course, we’ll issue your official acceptance letter and you can then apply for a student loan and/or allowance through Studylink.

Download our latest prospectus here.

• Level 3 & 4 Qualifications now offer flexible class times, designed to support those who have work and other commitments. Contact the NZST team to learn more about our morning sessions (8.30am-12.30pm | Monday to Friday) and afternoon sessions (12.30pm-4.30pm | Monday to Friday).

• Level 5 & 6 Diploma Programmes are a blended learning model with a combination of on campus, online and self-directed learning to allow students more time before or after class to complete assignments. A standard week is made up of: 12 hours of on campus delivery Monday to Thursday either 9.00am – 12.00pm or 1.00pm 4.00pm. 8 hours of online delivery made up of 4 x 2 hour slots which are allocated to students. 20 hours of self-directed learning.

For more information please refer to the student handbook.

At New Zealand School of Tourism, we encourage you to be Work Ready, World Ready, so you’ll be expected to come to campus in corporate clothing.

Your Studylink course-related costs can assist you with the purchase of your uniform.

Our Student Handbook has more information on:

• What’s included and excluded from our programmes

• Recognition of prior learning

• Assessment procedures

• Academic policies

• Withdrawal, refund and complaints procedures

Download Student Handbook

Courses vary, for a list of domestic and international course costs (including CSSL) please contact us.

The Government has announced that Fees Free for the first year of study or training will finish at the end of 2024. A final-year Fees Free policy will replace it, starting from 1 January 2025.

If you are a first-time tertiary learner in 2025, you may be able to get Fees Free for your final year of study or training. If you are eligible, you will need to apply for your entitlement through IRD from 2026 onwards.

For more information about the transition from first-year Fees Free or the final-year Fees Free policy, visit FeesFree.govt.nz.

If you’re a New Zealand or Australian citizen or a Permanent Resident then you can apply for a student loan and/or allowance via Studylink. Your Course Advisor will be able to help you with your application and answer any questions you might have.

NZQA - Wellbeing and Safety While Studying

NZST operates under the strict NZQA student fee protection policy as required by the New Zealand Government. Student fees are protected in the unlikely event that NZST is unable to deliver a student’s tuition.

Please refer to the Complaints and Appeals Policy for further information.

Yoobee aims to provide you with a study environment that is physically safe, free from harassment of any kind and conducive to the achievement of good learning outcomes. Where a complaint has been made, we will follow a set process to ensure fairness and confidentiality for all parties concerned. Please ensure you are familiar with the following information.

We define a complaint as an expression of dissatisfaction or concern raised by an ākonga, kaimahi or other stakeholder about an aspect of Yoobee, its programmes, services, or policies.

Concern: a matter that can be resolved by speaking with kaimahi. Resolution can usually be found by solving, explaining, clearing up or settling the matter, without using a formal procedure. In the first instance, we ask that ākonga try to resolve the issue directly with the person(s) concerned. If, however you do not feel comfortable to do so, you should seek support from your course Kaiako|tutor.

Formal complaint: if an informal approach does not resolve the issue, you may choose to escalate the matter to management as a formal written complaint. Unless there are exceptional circumstances, a formal complaint will not be considered unless the correct process has been followed. Please refer to the Complaints and Appeals Diagram (link above).

Non-academic or academic appeal: You may request a non-academic or academic appeal if you do not agree with a decision regarding your formal complaint.

Please refer to the Complaints and Appeals Procedure and Notice of Appeal Form for more information.

We hope that through these complaint and appeal procedures we can assist you in resolving the issue. At all times, the kaimahi managing your concerns will discuss solutions with you and attempt to resolve your issues. In extreme cases where a resolution is not found, you can contact the New Zealand Qualifications Authority (NZQA).

At New Zealand School of Tourism, we have a commitment to honour and uphold the principles of Te Tiriti o Waitangi. Read more here.