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  • Certificate in International
    Flight Attending

    Level 4


    Start Date

    9 SEP 2019
    9 SEP 2019
    9 SEP 2019
    30 JUL 2018
    9 SEP
    2 SEP
    9 SEP
    7 OCT 2019
    9 SEP 2019

    End Dates

    13 DEC 2019
    13 DEC 2020
    13 DEC 2019
    30 NOV 2018
    13 DEC
    13 DEC
    13 DEC
    7 FEB 2020
    13 DEC 2019




    14 weeks

    Tuition Fee

    NZD $8,100

    Course Fee

    NZD $600

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This course is a Flight Attendant Training Programme for those interested in a career as a flight attendant. The training you will receive will give you an in-depth understanding of the role and prepare you to apply to airlines. This is the most comprehensive flight attendant training course available in Australasia. Some of your training will take place at our airport campus - NZ’s best flight attendant training facility.


Crew Resource Management

Learn about effective teamwork, communication, situational awareness and decision making in emergency situations on board an aircraft.

Passenger Handling

This includes how to care for children and passengers with disabilities, from boarding through to communicating effectively with them on safety information.

Food and Beverage Service

This module will see you learning and demonstrating the skills of how to provide a food and beverage service onboard an aircraft.

Airline and Airport Operations and Security

Focusing on successful airlines such as Virgin Atlantic and start up airlines such as Kiwi Air, you will learn about how airlines manage risk. Airlines and airport are all very focused on security and this module covers how airlines and airports deal with the threat of terrorism and air rage.

Singapore Airlines

A study of this airlines history, routes, fleet and in-flight service, gives you the chance to see some of the business systems and processes of a world class airline.

Managing conflict onboard an aircraft

Recognise the early signs of potential threats to the safety of the passengers, aircraft and crew and be able to use procedures and strategies to deal with any conflict.

Air Accidents

Research and present on how air accidents have helped improved the way airline of today now operate. This interesting module will make you very aware of the role you play as a flight attendant in the prevention of accidents.

Aircraft safety and emergency equipment

Airlines need to carry a range of safety and emergency equipment which all crew must learn how to operate. This module gives you an in-depth understanding as to the importance of this equipment.

Wet Water Drills

Learn and understand about the equipment carried onboard an aircraft in case of a water landing. Part of this module takes place in a swimming pool and also involves a life raft and the equipment in the raft used for survival.

Handling Emergencies and Fire Fighting

This practical module prepares you for the type of emergency you may face onboard an aircraft, including fire onboard.

First Aid and Aviation Medicine

This course will see you gain a first aid certificate and have knowledge and skills you can use should a medical emergency happen on board an aircraft.

Responsible Serving of Alcohol

This online course is essential if you are wanting to fly with Virgin Australia or Jetstar, who both as require this certificate should you wish to fly for them.

Wings Exam

This exam allows you the opportunity to earn your wings by completing an exam on essential skills and knowledge of a flight attendant.



Earn Your Wings

In addition for those students completing the flight attendant practicals you will also have the opportunity of gaining your IFA wings and being awarded your IFA Wings badge, something you would have worked hard to achieve and can wear with pride.

First Class Facilities

For those completing the Flight Attendant practicals, you will get three days to train in facilities that Virgin Australia and Qantas Jetconnect use for their flight attendant training. Complete an evacuation going down the 737 slide, experience pre boarding, preflight take off and landing procedures all onboard the 737 cabin trainer.

Connected Plus

We want you to stay connected - Free wifi with no limits, and Free Office 365. You will be able to connect to Microsoft Office at any time, in any place, on any device. Update your CV or access your emails while enjoying a hot chocolate in a café. However you use it, we want you to stay connected.

Inspiring Tutors

Enjoy being inspired by our tutors who have stories from all over the world. Their knowledge and experience will give you the skills you need, and get you excited about all the career options available. Their experience ranges from being overland tour-guides in Africa, flight attendants in Dubai, hotel consultants in Asia, event planners in Hawaii, travel agents in the UK, to cruise ship directors in the Bahamas. All of our tutors are trained to give you the ultimate learning experience.

Mentoring & Coaching

You will have your own personal mentor and coach throughout the course that meets with you every six weeks for a one-on-one meeting to discuss your goals, talk employment and ensure you are work ready.

Fun Events

Campus life includes many different exciting themed events. One day you may be traversing the city in an ‘Amazing Race’, or competing in a campus ‘Glee’ competition, or theming the campus for a fundraising event such as SPCA. Your time with us creates long lasting friendships and the opportunity to experience teamwork, and develop leadership skills.

Small Classes

You won't be a number or get lost in a crowd at The New Zealand School of Tourism. Small classes of around 22 means tutors will know your name and want to ensure your success every step of the way. We have had students who have started on a Level 2 course and gone right through to completing a Level 5 diploma, because of the support and encouragement of the tutoring team. Academic success is a focus for us.

Industry Learning

You will enjoy learning what the industry wants you to know. The airline, travel, tourism, and hotel industries are all involved in our programmes which are interactive and up to date. Experience the fun of being part of the worlds most exciting industry.


Our industry links means we get airlines coming to us without advertising and graduates from this qualification can also apply direct to airlines. Graduates have gained employment with airlines such as Air New Zealand, Jetstar, Qantas Jetconnect, Virgin Australia, Tiger Airways, All Nippon Airways, Qatar and Emirates. Airlines also have their own criteria when recruiting flight attendants. Most airlines have a minimum age of 18 years but may prefer to recruit people who have had a few years of fulltime employment or customer service experience. More information can be found direct with airlines or contact your nearest campus.


  • New Zealand Certificate in Aviation (Flight Attending) Level 4
  • First Aid Certificate
  • Responsible Serving of Alcohol
  • Flight Attendant with Wings Badge


Domestic Students

Applicants must have either NCEA Level 3, University Entrance, completed a Level 3 Certificate in Tourism or Travel or have equivalent knowledge and skills

International Students
  • All international students must be a minimum of 18 years of age on day 1 of your course (as per code of practice requirements).
  • Completed Secondary School offshore or New Zealand Year 12 or equivalent work experience.
  • English language proficiency as outlined in the International pages on this website.


You have a choice once you graduate from this qualification to either seek employment or complete the one year Level 5 New Zealand Diploma in Tourism and Travel. For more information on this course click on the link below:
Diploma in Tourism & Travel Management

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