If you want to study in New Zealand, NZST is a great choice. You’ll be joining a school who love inspiring people for careers in the travel and tourism industry.

We also have a  specialised Level 4 International Flight Attendant Certificate and our Auckland Airport Campus has the country’s best flight attendant training facility ensuring you can learn in a real flight environment with a 747 cabin trainer and a full Boeing 737 aircraft, an A320 cabin trainer, air evacuation slides, life rafts and an airline firefighting simulator.

We have close relationships with employers, who come directly to us to recruit hospitality, tourism and airlines staff and this means exciting job opportunities for our graduates.

We have seven campuses around New Zealand to choose from.

Learn more about:

If you are ready to enrol now, click the button below and fill in the form via our enrolment portal, Enroller. One of our admissions staff will be in touch soon to tell you the next steps.


Why Choose Us

  • High Achievement Outcomes – With over 32 years of outstanding results, be assured you are studying with a quality training provider. In 2016 93% of students achieved their qualification, ensuring you of a high rate of success.
  • We have the highest possible rating by NZQA – We are rated by the New Zealand Qualifications Authority as a category one provider. This is the highest rating possible and shows the government’s confidence in us. To view NZQA’s educational rating for NZST click here.
  • Train in a real aircraft! Our Auckland Airport campus is a world class facility covering all areas of flight attendant training. You’ll learn a full sized 737 aircraft and in a 747 service trainer. This allows you to get a real hands on experience for this exciting industry.
  • Kiwi friends for life – 95% of our students are New Zealanders, so your English will improve quickly and you’ll make lots of fun memories with your kiwi classmates.
  • Small Class Sizes – With class sizes of around 22 students, you will get individual attention and support.
  • Staff – NZST ensures that all staff have the knowledge, skills and relevant industry experience in order to deliver high quality education to students.
  • We are the largest specialised tourism and travel school in New Zealand.
  • National Job Fairs – Students attend Job Fairs in various cities around New Zealand to meet potential employers- in 2018 job fairs held in 5 cities- Auckland, Rotorua, Wellington, Christchurch and Dunedin.
  • Paid Full Time internship opportunity -We offer internship opportunities with partners like Accor Hotels, Hobbiton and Menzies Aviation to name a few. Students who are in  level 5 programmes will have 400 hours, in Level 5 and 6 800 hours. Students who want to pathway onto the last year of Bachelor programme after L6, will have 16 week full time paid internship opportunity.
  • Extensive partnership with tourism and hotel industry – We are partners with Air New Zealand, Auckland Airport, Ski Resorts Canada, Accor Hotels, Hobbiton, Millennium Hotels, Fullers Cruises, Skyline Enterprises, House of Travel and Disney Cruises -to name just a few places where our graduates can get full time roles.
  • Paid Work Opportunities in USA – Study Diploma Programmes with us for at least one year and you will have the opportunity to interview with our partners Disney Cruise Lines and Broadmoor Resort, Colorado, USA. If successful, your role will start after you graduate.

Pastoral care of International Students
NZST is bound by the Code of Practice for the Pastoral Care of International Students published by NZQA. Copies of the Code are available on request from this institution or from the NZQA website.

Sonder Student Safety app
Stacked_Logo_BlueLarge.pngWe have partnered with Sonder, a 24/7 personal safety and wellbeing service, to support all our international students. The Sonder app is for personal devices and has a number of features, like “Track My Journey” and “Check On Me”, that will help students live and study in New Zealand with confidence – if you are walking alone at night, going on a first date, or meeting up with a stranger to buy or sell goods, for example.Additionally, if you are feeling stressed, anxious, lonely, or simply don’t know who to turn to, you can speak to Sonder’s multilingual support team anytime via live chat or phone, and they can even send in-person assistance if you need it. You will receive an activation email or text shortly before orientation. If you don’t get your email or text, you will be given a code to use at orientation.

International Payments
flywire_logo_150Flywire is a safe and convenient way to make international payments. Depending on your location, payment options can include local bank transfer (telegraphic transfer), credit card, e-payments, e-wallets, and more. Receive email/SMS text alerts updating you on the status of your payment, or track the progress of your payment online or in Flywire’s app. If you need help to complete your payment, contact make a payment, go to, enter your payment amount and country of origin. Then select your payment method.

We’re here to listen to you!

We know you will have an amazing time while studying with us. However if you do have an issue, we have a complaints process to assist you.


Studying in New Zealand

If you want an exceptional international education in a unique and beautiful place, New Zealand is a great choice. Our education system is one of the best in the world, and we offer a great lifestyle full of unique opportunities and experiences.

Qualifications that count

We have courses from Level 3 through to our Level 6 Diploma’s, so our students can gain an education in New Zealand that will help ensure future success. Students are encouraged to develop creative thinking and problem-solving skills, and will be supported in all aspects of study.

Explore while you study

New Zealand is proudly multi-cultural, and we respect and welcome international students. The New Zealand Government’s Code of Practice requires education providers to keep students safe and well during their study, including during their recreational time.

New Zealand has it all –high quality of life, diverse communities, vibrant cities, stunning natural scenery and an unbeatable range of outdoor pursuits, all within a relatively small area. Cities such as Auckland and Wellington offer cultural activities, while those with a passion for the great outdoors will encounter a mind-blowing range of terrains – including glaciers, mountains, rainforest and of course plenty of coastline.


Useful Links

Study in New Zealand

Immigration New Zealand

Office of Ethnic Communities



Entry Requirments

Level 3, 4 and 5 Entry Requirements. You must meet the following minimum requirements:

  • 18 years of age on day 1 of your course
  • 4 years of secondary school or equivalent work experience
  • Level 5 – Academic score of 5.5 with a band score no lower than 5 (or NZQA equivalent).
  • Level 4 – General or Academic score of 5.5 and no band score lower than 5 (or NZQA equivalent).
  • Level 3 – General or Academic score of 5 with no band score lower than 5 (or NZQA equivalent).

Level 6 Entry Requirements:

  • The learner has successfully completed a programme at NZQF Level 5 or Equivalent
  • IELTS of 6 Academic with no band below 5.5 or NZQA (or NZQA equivalent).

Bachelor Entry Requirements:

  • TBC

English Language Proficiency
Passed an NZQA approved internal English test (including NSIA and Campbell Institute) with 5.5 IELTS overall. From 24 October 2015 this is only applicable for students from markets with 80 percent or over visa approval. For Immigration NZ visa approval rates click here.

i. IELTS: Academic score of 5.5 with no band score lower than 5
ii. TOEFL Paper-based Test (pBT) where the test was carried out prior to 1 October 2017: Score of 550 (with an essay score of 5 TWE)
iii. TOEFL Internet-based test (iBT): Score of 46 (with a writing score of 14)
iv. Cambridge English Qualifications: B2 First or B2 First for schools with a score of 162. No less than 154 in each skill
v. OET: Minimum of Grade C or 200 in all sub-tests
vi. NZCEL: Level 4 (General) or (Employment)
vii. Pearson Test of English (Academic): PTE (Academic) score of 42 with no band score lower than 36
viii. LanguageCert: B2 Communicator IESOL (LRWS) with HIGH PASS and no less than Pass in each skill
ix. Trinity ISE: ISE II with no less than merit in any band
x. For more information click here.

Improving your English

If you are serious about a career in the travel industry or particularly as an International Flight Attendant, good English can be very important. If you need to improve your English before you start studying with us, you can study with our English school in Auckland, Campbell Institute, then go onto to complete the travel course, flight attendant course or both!
Full Disclosure
Students must understand that full disclosure of level of English, educational achievement and insurance is vital to ensure that there are no repercussions that may occur due to non-disclosure.

Other requirements

Due to the physical activities involved in the International Flight Attending students should be able to demonstrate the following:

  • Swim freestyle (overarm) one length 25 metres, in togs, tread water for 2.5 minutes.
  • Swim with clothing and lifejacket on 50 metres any style with in a 2 minute time frame.
  • Rescue swim (drag a partner) 25 metres and then swap over.

Acceptance on to any of the courses is at the discretion of New Zealand School of Tourism following an interview. Subject to meeting entry requirements, acceptance is based on availability.


Course Content

NZST reserves the right to alter a course if deemed necessary and is not liable to any student if contracted services cannot be provided for any reason such as withdrawal of agreement from airlines, political unrest in a country, strikes, price increases from suppliers etc.

There is no refund for any part of the course not provided or undertaken for whatever reason. Certain criteria must be reached before students can go on the field trips, work internships and international study tours. Failure to reach these criteria will result in students unable to participate with no refund owing. If students are absent from class a medical certificate is required in order for you to make up the class with another group. Another group will not be possible however, if you are absent when your field trip is on or if you had failed to meet the criteria.

Course Costs Include

  • GST (Government Goods and Services Tax)
  • NZQA registration and credit fees
  • All tuition, student workbooks, manuals, and resources
  • All outside visits, and domestic study tours
  • Any bank fees incurred

Course Costs Exclude

  • Administration Fee of $300
  • Export Education Levy – set at 0.0045% of tuition fees
  • Uniform costs of $600
  • Diploma Study Tour cost of $400-450
  • Personal stationery
  • Lost, destroyed or stolen workbooks: $10 per workbook.
  • Domestic study tours
    – Transport to and from the airport/transport station on all study tours
    – All meals and drinks

International Student Levy
The New Zealand Government has imposed an international student levy on tuition and course related fees. From 1 January 2019 the levy will be 0.89% of the compulsory tuition fees.

Optional International Study Tour
The optional international study tour includes international flights, accommodation, airport transfers, hotel inspections, and possible sightseeing depending on destination. Estimated cost is $1,000.00 for 3 – 4 days for Australia or a South Pacific Island. This estimate excludes departure taxes, some meals, insurance and possibly domestic fares if flights depart from Auckland. We would recommend you have at least NZD50.00 – NZD100.00 per day for your expenses. Additional visa costs may apply depend on destination and the passport you hold.


Immigration & Visas

Application Requirements
International students must meet the requirements of Immigration New Zealand and must have a valid student visa to study in the country. Immigration New Zealand offers various visas that allow you to go to school, take a course, or do other training. If you want to study for less than three months, students may be able to study with a visitor visa.  A visitor visa may only be used when the period of booked study does not exceed 12 weeks. If the programme of study is longer, students must apply and receive a student visa prior to commencing their study.

A valid student visa will:

  • Correctly name the college
  • Correctly name the programme/qualification they will study
  • Provide the campus location
  • The visa will indicate a visa expiry date that is in the future

Students who are over 18 years of age do not need to secure accommodation prior to arriving in New Zealand, but it is advisable. Check our Accommodation section for more information about how to find a place to stay in New Zealand.

How to Apply

To obtain a student visa, you have to be enrolled in an approved course at an educational institution that has been accredited to offer that course. You can apply for your visa online with Immigration New Zealand. For students who are already in New Zealand or if you need help, contact Up Education’s International admissions team at for more information.

Working While Studying

If you have a Student Visa, you may be able to work part-time up to 20 hours per week and full-time during scheduled holidays. Check your visa – it will show if, as well as when, you can work while you are studying in New Zealand. It is a requirement for all people who want to work to register with Inland Revenue Department and obtain an IRD Number. For information on minimum wages and working conditions in New Zealand visit the Employment New Zealand website.

Working After Studying 

When you have finished your study you may be able to apply for a Post Study Work Visa.For further information on Post Study Work visas, please refer to Immigration New Zealand.



Eligibility for Health Services
International students are not entitled to publicly funded health services provided by the NZ Government. You are required as a condition of your visa to have a comprehensive medical and travel insurance policy which must also be approved by the college.

Accident Insurance

Accident Insurance is provided by the Accident Compensation Corporation (ACC) for all New Zealand citizens, residents and temporary visitors in New Zealand, but you may still be responsible for all other medical and related costs.

Medical and Travel Insurance 

While studying in New Zealand, international students must have appropriate medical and travel insurance which is up to date.

How to Apply for Health and Travel Insurance

Own Arrangements 

International students must provide evidence of their insurance and medical cover to NZST. If you are purchasing a policy in your home country we must be provided with a version translated into English so that it can be assessed and approved. NZST will advise you if the insurance cover is insufficient.

The policy should cover you for the following:

  • Your travel to and from New Zealand
  • The costs of medical treatment in New Zealand for the duration of your stay
  • Your personal assets

Arranged by UP Education
UP Education promotes a policy provided by Southern Cross Travel Insurance. We have promoted this policy since 2001 as it exceeds our minimum requirements. They also provide excellent service and a quick claims reimbursement process. In times of emergency we can provide our students a higher level of assistance than with other policies on the market. We can arrange cover from 2-weeks prior to the programme of study commencing or from the date a student leaves their home country to travel to New Zealand. Students will receive a copy of the policy soon after arrival at the college from Southern Cross; the cover commences prior to arrival when the student has previously paid us the funds to arrange the policy.



We want to make sure all our students are safe, happy and cared for while studying in New Zealand. We have accommodation options for our students which are organised with our parent company UP Education who have a contract with an external company.  They have used this company for a number of years. Any accommodation arrangement is between the prospective student and Up Education. Students do not need to secure accommodation prior to arriving in New Zealand.

International students can choose between:

  • Living with their parents if they live in New Zealand
  • Living with a parent’s choice of caregiver
  • Living with an Up Education homestay
  • Renting a student apartment
  • Living in independent accommodation

Homestay accommodation means living in a private household with a New Zealand family. We recommend that all international students choose to live in a homestay for at least their first three months in New Zealand.

The benefits of a homestay

  • Safety – the homestay family can help students get around and give advice on living in New Zealand
  • It’s the best way to practice English – talking to your homestay family enhances your vocabulary and helps clarity of speech – an important part of living and studying in an English-speaking country
  • Routine – you will have regular meals and a daily routine – study requires energy and focus, so it’s important that you eat a regular and balanced diet of nutritious home-cooked food

New Zealand families are familiar with students from ages 17 to 25 which covers the majority of our international students. Some families may accept older students, the choice is limited.

Homestay accommodation is only arranged for the international student who is studying with us.  We do not place partners or parents/relatives of students in a homestay.

High homestay standards

Up Educationand our contractor make sure all homestays are safe and suitable for our students. Each home is inspected and families are interviewed before students are placed. Students are also visited at least three times a year to make sure their experience remains positive.


‘Flatting’ is a term commonly used in New Zealand that describes a living arrangement where people share rented accommodation. Students can find flat advertisements in a local newspaper or on notice boards found across the city. Rental properties can also be rented through real estate agents. A landlord is required to enter a tenancy contract; a bond may be required which the landlord must protect by depositing with Tenancy Services.  Tenants who have looked after the house and paid rent in full should get a refund of their bond when the tenancy agreement ends. Room rental prices vary widely throughout the country, with higher prices in bigger cities.

Useful Websites

Here are some great websites to get you started:

Other useful links to find more information on accommodation:

For information about your rights and responsibilities as a tenant:



Fee Protection

Trust Account
When you receive a letter of offer from NZST, you will also receive an invoice for your tuition and course related fees. A receipt will be issued once the payment is completed, which you can then use for your student visa application. Please note that the money received from you will be deposited into a trust account until course commencement, which is a requirement of the Education Act 1989. The money is withdrawn in stages as the course is completed.

If you do not meet your visa requirements, all course fees will be refunded back to you. However, this does not apply to visa application fees, application/adminstration fees, or accomodation application fees if your accomodation has been booked in advance. Refund decisions are based on what we advise in our Contract of Enrolment. A copy can be found on the last page of the Information and Application Form.

In the event of NZST going into liquidation or ceases to be a provider or a signatory to the Code of Practice, the NZST Trust will hold the unused portion of the course for which the student has paid. NZST will actively try and place students with other providers and negotiate a reduced cost for the balance of any study.

Withdrawal and Refund Policy Procedures
If you wish to withdraw after being confirmed on your programme, you must put this in writing and hand it in to the office or send it by post.

The following will be refunded to the students (or the student’s parent/legal guardian) bank account where the funds intially came from.

Programmes with a duration of one term, 3 months or longer:

  • Full refund when a request is received 21 working days or more prior to course commencement
  • The college will retain up to 25 percent of tuition and course related costs when written notice is received up to 10th working day following course commencement
  • No refund will occur when a request is received from the 11th working day following course commencement

Programmes that are less than one term, three months:

  • Full refund when a request is received 6 working days or more prior to course commencement
  • The college will retain up to 25 percent of tuition and course related costs when written notices is received up to 5th working day following course commencement
  • No refund will occur when a request is received from the 6th working day following course commencement

A student’s accomodation and living expenses funds – the unused balance is refundable without penalty.

Should NZST cease to be a signatory to the Code of Practice or cease to be a provider, for example, go into liquidation, then NZST will:

  • Refund the amount in question to the student (or the student’s parent or legal guardian) or
  • If directed by the student or the code administrator or the agency responsible for fee protection mechanisms, transfer the amount to another signatory as agreed with the student
  • Refunds when a student withdraws or cancels their programme of study are only made to the bank account in the country where we first received the students funds from

Please note that there may also be additional insurance and uniform costs if these companies have already been paid at time of withdrawal. If you voluntarily leave or are withdrawn from a programme after the cancellation period, you will be liable for any outstanding fees. Immigration New Zealand will be notified if study is terminated and may impact on academic record and future enrolment. When a student visa is withdrawn, a student must obtain a new visa from Immigration New Zealand within 2 weeks or leave the country.


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