• New Zealand Diploma in
    Tourism & Travel

    Level 5


    Start Date

    11 JUN 2018
    11 FEB 2019
    11 JUN 2018
    11 FEB 2019
    11 JUN 2018
    11 FEB 2019
    30 JUL 2018
    11 JUN 2018
    11 FEB 2019
    11 JUN 2018
    11 FEB 2019
    11 JUN 2018
    11 FEB 2019
    11 JUN 2018
    11 FEB 2019

    End Dates

    12 APR 2019
    01 NOV 2019
    12 APR 2019
    01 NOV 2019
    12 APR 2019
    01 NOV 2019
    30 NOV 2018
    12 APR 2019
    01 NOV 2019
    12 APR 2019
    01 NOV 2019
    12 APR 2019
    01 NOV 2019
    12 APR 2019
    01 NOV 2019




    32 weeks

    Course Cost

    NZD $9,109 Fees Free*

    NZD $19,400

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Our New Zealand Diploma in Tourism & Travel is the most exciting course we offer with modules such as Walt Disney, Marketing, Cruise Ship Tourism, Study tours to Middle Earth and Queenstown, Job Fairs and Internships. You can be sure this course will truly prepare you for a future career in tourism. Package this into a two year option with our level 3 and your choice of one of our level 4 qualification options.


Walt Disney World

This exciting module gives you an insight into the business operation of Walt Disney World and prepares you for when Walt Disney World come to New Zealand to do interviews.

The New Zealand Tourism Industry

Our top five tourism companies are introduced in this module and give you a first look at what these companies offer, and what you will get to see and experience when you visit them on the study tours.

Conference and Events

Conference and events comes to life as you go out to visit and compare a wide variety of different conference and event venues, so you can understand what is on offer in your city.

Marketing a Tourism Attraction

What is involved in marketing a tourism attraction? Given the online presence every tourism attraction needs to have you will get to analyse how tourism companies use social media and develop a marketing plan.

Study Tour One – Hobbiton Movie Set Tours & Waitomo Adventures

Experience Hobbiton Movie Set Tours & Waitomo Adventures, two New Zealand iconic tourism attractions in this North Island Study tour. Meet with management from both organisations and hear their stories about the challenges they have faced in keeping their business at the forefront of the industry. Both of these companies have highly trained guides which you will experience as part of this study tour and both companies offer a completely different tourism experience. On return you will complete a marketing plan for one of the businesses.

(note: an alternative study tour destination may apply)

Accounting and Financial Statements

An important part of business is to be able to understand accounting and the impact this has on a business. This interesting module prepares you to be able to explain the nature of accounting and accounting concepts; explain and classify transactions according to their effect on the expanded accounting equation; and prepare financial statements for an entity as part of the business process of tourism.

Cruise Ship Tourism

The cruise ship industry is not just growing in New Zealand, but also worldwide. Learn about the development of this major industry, the profile of cruise passengers and discuss the perceived value of cruising for the customer and the destinations. This practical application will see you establish customer needs, compare cruise companies, and quote prices.

Human Resources

All successful tourism businesses understand the importance of having great people on the team. You will learn about the key elements that make up Human resources, from recruitment and induction through to appraisals and performance management. This module prepares you prior to your study tour where you will hear from the Human Resources Manager of three major tourism companies.

Customer Service Sales Strategy

After visiting Queenstown you will be confident in understanding the customer service strategy of three tourism business and how they are implementing it. This will enable you to develop a strategy to really grow a tourism business.

Study Tour Two – Queenstown

In Queenstown you will visit three major tourism companies, each offering a different experience for tourists. AJ Hackett will share what it is like to be a leading adventure tourism company and how they recruit, induct and train the hundreds of staff they employ. Real Journeys is an iconic Queenstown company and offers a large product range. Hear from their management team about their recruitment strategy across a large range of roles and locations. Skyline Skyrides will also share their customer service strategy and how they manage to stay focused on delivering an outstanding customer experience. On your return from Queenstown, you will be able to take the knowledge you have learnt to complete a Queenstown destination & human resources project based on the companies you have visited.
(note: an alternative study tour destination may apply)

Workplace Practice

This is the final module for those not on an internship. It includes the following components:

    • Effective teamwork and managing conflict
    • Optional International Study Tour to a South Pacific Island
    • Industry familiarisation report
    • Presentation of a tourist destination
    • Preparation, participation and reflection on the job fair
    • Evaluate a tourism business and make recommendations for future growth


Domestic Students

All applicants must:

  • have a qualification in travel or tourism Level 4
  • have achieved a high level of attendance in previous courses undertaken

Note: an entry assessment may be required. This is to determine your ability to read and understand textbooks and ability to write an essay.

International Students

All international students must:

  • be a minimum of 18 years of age at the start of all courses.
  • completed Secondary School offshore or New Zealand Year 12 or equivalent work experience
  • have English language proficiency as outlined in the International pages on this website


Two Study Tours - Middle Earth and Queenstown

Two study tours are included in this Diploma and will bring alive everything you have learnt. Visit and hear from the best of the industry, and come back inspired.

Check out our Queenstown Study Tour!.

Job Fair

Our exclusive job fairs will allow you to be interviewed by industry employers from a range of companies. As a Diploma student you get a golden ticket to the job fair, which gives you first choice of the employers you really want to meet.

Internship opportunity

You will be presented with both domestic and international paid internship opportunities in the tourism industry. Internships are for 12 weeks minimum (nearly all are permanent positions) and replace the last 8 weeks of your Diploma. They are a great way to start your career. Please note that internship and other work experience opportunities are subject to meeting attendance requirements and successful academic completion. Most international internships are available only to New Zealand or Australian citizens. Domestic internships are available for both domestic and international students.In addition, acceptance into any of our courses does not guarantee acceptance into any internship opportunities including Walt Disney World. Interview criteria by each employer applies.

International Study Tour - optional

This study tour will see you flying to a South Pacific island to experience international tourism operators, from transport and accommodation to attractions and activities.

Mentoring & Coaching

You will have your own personal mentor and coach throughout the course that meets with you every six weeks for a one-on-one meeting to discuss your goals, talk employment and ensure you are work ready.

Fun Events

Campus life includes many different exciting themed events. One day you may be traversing the city in an ‘Amazing Race’, or competing in a campus ‘Glee’ competition, or theming the campus for a fundraising event such as SPCA. Your time with us creates long lasting friendships and the opportunity to experience teamwork, and develop leadership skills.

Industry Learning

You will enjoy learning what the industry wants you to know. The airline, travel, tourism, and hotel industries are all involved in our programmes which are interactive and up to date. Experience the fun of being part of the worlds most exciting industry.

Inspiring Trainers

Enjoy being inspired by our trainers who have stories from all over the world. Their knowledge and experience will give you the skills you need, and get you excited about all the career options available. Their experience ranges from being overland tour-guides in Africa, flight attendants in Dubai, hotel consultants in Asia, event planners in Hawaii, travel agents in the UK, to cruise ship directors in the Bahamas. All of our trainers are trained to give you the ultimate learning experience.

Connected Plus

We want you to stay connected - Free wifi with no limits, and Free Office 365. You will be able to connect to Microsoft Office at any time, in any place, on any device. Update your CV or access your emails while enjoying a hot chocolate in a café. However you use it, we want you to stay connected.

Add A Degree In Just 2 Years

Once you have completed your Diploma you can then complete a Bachelor of Applied Management majoring in Tourism Management in just 2 years instead of 3 with Otago Polytechnic in Dunedin.


  • New Zealand Diploma in Tourism & Travel Level 5
  • New Zealand School of Tourism Diploma in Tourism & Travel Management
  • Accor Hotel Group Specialist Certificate


Once you have graduated from this qualification you have two options:

    • You are ready to seek employment so talk to us about opportunities through internships and our Job Fairs.
    • Or enrol in the Bachelor of Applied Management degree at Otago Polytechnic where your diploma from New Zealand School of Tourism will be credited to the first year of the degree programme. You can complete up to two majors as follows:
      • Tourism Management
      • Event Management
      • Sales and Marketing
      • Human Resource Management
      • Strategic Management
      • Business Transformation & Change
      • Sports Management

*Fees Free policy applies. Click here for details.

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"Key Information for Students"

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