• Tourism, Travel &
    Airline Industry

    Level 3


    Start Date

    15 JUL 2019
    30 JUL 2018
    15 JUL 2019
    15 JUL 2019
    29 JUL 2019*

    End Dates

    13 DEC 2019
    30 NOV 2018
    13 DEC 2019
    13 DEC 2019
    13 DEC 2019




    22 weeks

    Course Cost

    NZD $5,934 Fees Free*

    NZD $12,600

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*abbreviated 15 week option


This course provides an ideal entry into the world of travel and tourism. Whether you are thinking about a position with an airline, travel agency, tour wholesaler, hotel, rental car firm, or other tourism company, this course will provide you with the skills and qualifications you need, and employers desire.


Career Opportunities

Explore all the different options available to you in the diverse and exciting world of Tourism. Learn more about the many options a career within an airline, cruise company, major hotel group, tourist attraction, travel agency or coach tour company could offer you.

Customer Service Excellence

In tourism, every day is different and unique. You will get to meet tourists from all over the world such as America, the UK and Europe. Learn communication and customer service skills in this fun and interactive module that will ensure you are able to offer a first class experience to all our visitors.

Uniquely New Zealand

Learn how Aoterora and Middle Earth offers visitors a breathtaking experience with stunning scenery, such as our glaciers and lakes through to our geothermal landscapes, and beautiful beaches. There is everything from adventure activities such as bungy jumping, through to walking in untouched alpine valleys, encountering whales, dolphins, and unique wildlife, while enjoying food and world-class wines. You will quickly become a New Zealand specialist who is able to sell our country to all who come and visit.

Retail Travel Agency

Travel agents need to know a lot about the world and international travel. This module will see you wanting to pack your bags and get your passport ready to go as you learn about attractions such as Disneyland, Statue of Liberty, Leaning Tower of Pisa and Safaris in Africa. Learn about essential selling skills, travel brochures, foreign currency and travel insurance.

Preparing for a Career in Tourism

Our employment modules such as 'First Impressions', 'Who Am I?', 'Stepping Stones', 'CV Writing' and 'Interview Skills' ensure you will be employment ready.

Domestic & International Airports**

Discover the different roles and responsibilities at airports both landside and airside.

On Board Equipment**

Learn about the different on-board equipment of single and double aisle aircraft.

Accommodation and Transportation

This exciting module will have you discovering all the different types of accommodation from beach bures to hotels and resorts. Work out the best deals for a rental car or campervan and quote for a ferry from Wellington to Picton. This is very much a hands on unit that will give you amazing skills.

Maori Tourism

Our Maori culture is what makes us unique to the world. Enjoy learning about Maori culture, greetings and phrases, myths and legends plus attractions and activities that you can share to ensure visitors can apply an authentic Maori cultural experience.

Hotel and Airline Reservations Systems

Book yourself or your friends on flights to London, Paris and New York. You will spend 2 to 3 days on a hotel and airline reservation system that will have you looking at accommodation and flight availability, and quoting prices.

Wholesale Travel Operations

Learn how tour operators put together tours and the different roles available in wholesale. See how they price packages and promote their products to travel agents.

Promoting a New Zealand Hotel or Resort

Being able to present tourism products is a much sought after skill of many employers. In this module you will research a hotel or resort and learn how to present it to a group of people. Even if you have never presented before, we give you the support, tools, strategies and the practice to be able to stand confidently and promote your tourism product to an audience.

Take Off**

Understand how aircraft fly, the different types of aircraft and the key aircraft components.

The Airline Industry**

Start using terminology, IATA airline codes and becoming confident with identifying international airlines.

** this content is not included in the 15 week option. For more details please contact the friendly team at your preferred campus.


Domestic Students

At start of course applicants must:

  • Be a minimum of 17 years of age.
  • Have NCEA Level 2 (60 credits) plus NCEA Level 1 (80 credits) OR equivalent unit standards, course of study or work experience deemed equivalent.

If you do not meet the above criteria please contact the campus directly to discuss.

International Students

All international students must:

  • be a minimum of 18 years of age at the start of all courses. (as per code of practice requirements)
  • Completed Secondary School offshore or New Zealand Year 12 or equivalent work experience.
  • have English language proficiency as outlined in the International pages on this website



This option may be available FEE FREE if you are 19yrs or under at start of course and do not hold a qualification at level 3 or higher. Check if you are eligible by ringing a campus close to you. Limited spaces apply and may not be available at all campuses.

Welcome to the Tourism Industry

The tourism industry in New Zealand offers such an exciting array of attractions and activities. Become a tourist and with your class you will go exploring attractions and activities in your area.

Team Building Experience

All great tourism teams know how to work to their strengths and most importantly, how to work together to achieve a goal. This team building experience will be fun and enjoyable while giving you the tools to be a great team player.

Go Rentals Exclusive Certificate

Our industry partnership with Go Rentals means you will complete a specialist module as part of your study. Successful completion of this will see you gain a specialist certificate.

Connected Plus

We want you to stay connected - Free wifi with no limits, and free Office 365. You will be able to connect to Microsoft Office at any time, in any place, on any device. Update your CV or access your emails while enjoying a hot chocolate in a café. However you use it, we want you to stay connected.

Mentoring & Coaching

You will have your own personal mentor and coach throughout the course that meets with you every six weeks for a one-on-one meeting to discuss your goals, talk employment and ensure you are work ready.

Inspiring Tutors

Enjoy being inspired by our tutors who have stories from all over the world. Their knowledge and experience will give you the skills you need, and get you excited about all the career options available. Their experience ranges from being overland tour-guides in Africa, flight attendants in Dubai, hotel consultants in Asia, event planners in Hawaii, travel agents in the UK, to cruise ship directors in the Bahamas. All of our tutors are trained to give you the ultimate learning experience.

Fun Events

Campus life includes many different exciting themed events. One day you may be traversing the city in an ‘Amazing Race’, or competing in a campus ‘Glee’ competition, or theming the campus for a fundraising event such as SPCA. Your time with us creates long lasting friendships and the opportunity to experience teamwork, and develop leadership skills.

Small Classes

You won't be a number or get lost in a crowd at The New Zealand School of Tourism. Small classes of around 22 means tutors will know your name and want to ensure your success every step of the way. We have had students who have started on a Level 2 course and gone right through to completing a Level 5 diploma, because of the support and encouragement of the tutoring team. Academic success is a focus for us.

Industry Learning

You will enjoy learning what the industry wants you to know. The airline, travel, tourism, and hotel industries are all involved in our programmes which are interactive and up to date. Experience the fun of being part of the worlds most exciting industry.


  • New Zealand Certificate in Tourism Level 3 with strands in Tourism and Travel
  • New Zealand Certificate in Tourism Level 3 with strands in Aviation (not included in 15 week programme)
  • New Zealand School of Tourism Certificate - Tourism, Travel & Airline Industry
  • Go Rentals Specialist Certificate


Add on one of the following Level 4 programmes:

  • Tourism, Hotel & Airline Operations or
  • Tourism, Airline & Flight Attending or
  • Tourism, Hotels & Resorts

On completion of a Level 4 qualification above, take your opportunities to the next level and study the New Zealand Diploma in Tourism & Travel - Level 5. Choose one of the 2 Year Management options for more details.

*Fees Free policy applies. Click here for details.

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